Shipping & Delivery

Q: Where do you ship?

We currently ship across India. For international orders, please reach out to us directly. 

Q: How long will my order take to arrive?

Most orders are dispatched within 2–4 business days. Delivery timelines depend on the destination but typically range from 5–10 working days.

Q: Will I receive tracking information?

Yes, once your order is shipped, we’ll share a tracking link via email or SMS.

Enquire now

Returns & Exchanges

Q: Do you accept returns?

Since our gift boxes are custom-packed and often made to order, we don’t accept returns. However, if something arrives damaged, we’ll make it right.

Q: What if my order is incorrect or damaged?

Please contact us within 48 hours of receiving the order with photos. We’ll replace the affected item or offer a suitable solution.

Enquire now

Custom & Bulk Orders

Q: Do you take custom or bulk orders for events and corporate gifting?

Absolutely. Whether it’s client gifting, team appreciation, or wedding favours — we’ll work with you to create something thoughtful and aligned with your vision.

Q: Can I include a personal note or company branding?

Yes. We offer customization options like handwritten notes, branded sleeves, and more. Let’s talk!

Enquire now

Sustainability

Q: Are your products eco-friendly?

Yes. We work with small-batch producers and artisans who prioritise sustainable materials and ethical practices.

Q: Is your packaging recyclable or compostable?

Most of our packaging is plastic-free and fully recyclable. We’re constantly working to improve our footprint, every detail counts.

Q: How do you choose your makers and products?

Each item is carefully selected for its craft, material integrity, and local sourcing. We support homegrown businesses and responsible production practices

Enquire now